FAQs
Everything you need to know about AO–The Space
AO–The Space is an eco-holistic salon, spa and wellness destination in Greenville, South Carolina, bringing beauty, skincare, body and wellness services together under one roof.
Whether you’re visiting us for hair, nails, advanced skincare, massage, body sculpting, acupuncture, permanent makeup, lashes, waxing, spray tanning, teeth whitening or simply aren’t sure where to begin, we’re here to make your experience easy.
Below are answers to some of our most frequently asked questions.
ABOUT AO-THE SPACE
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What is AO–The Space?
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AO–The Space is an eco-holistic salon, spa and wellness destination in Greenville, South Carolina. Our approximately 6,000-square-foot space was created to bring beauty, aesthetics and wellness together in one thoughtfully curated environment. Our services include hair, nail care, customized and advanced facials, body treatments, massage, Japanese acupuncture, body sculpting, permanent makeup, lashes, waxing, spray tanning, teeth whitening and more. Rather than visiting multiple businesses for different aspects of your beauty and wellness routine, The Space allows you to find many of those services under one roof.
What makes AO–The Space different from a traditional salon or day spa?
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AO–The Space was created around a more holistic philosophy of beauty and self-care. We believe looking your best and feeling your best are interconnected. Instead of specializing in only hair, nails, skincare or wellness, we’ve brought professionals from multiple specialties together to create a comprehensive destination for beauty, aesthetics and wellness. We also place an emphasis on thoughtful product selection, individualized treatments and creating an elevated experience without losing the warmth and personal attention of a locally owned business.
Is AO–The Space locally owned?
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Do I need an appointment?
I don’t know which service to book. Can you help?
What happens if I’m late?
Yes. AO–The Space is an independently owned Greenville business rather than a franchise or corporate salon or spa.
APPOINTMENTS & BOOKING
How do I book an appointment at AO–The Space?
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What is your cancellation policy?
Does AO–The Space offer treatments for acne-prone skin?
What facial should I book if I don’t know what my skin needs?
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Appointments can be booked through our online booking system or by contacting AO–The Space directly.
AO–The Space
325 Rocky Slope Road, Suite 108
Greenville, SC 29607
864-78-5747
Because our providers maintain individual schedules, availability varies by service and provider.
Appointments are strongly recommended. Same-day availability may occasionally be available depending on the service and provider, but booking ahead gives you the best selection of appointment times.
Absolutely. With so many treatments available, we don’t expect every client to know exactly what they need. Contact our guest services team and tell us what you’d like to address or accomplish. We can help guide you toward the appropriate service or provider. For skincare and more advanced treatments, a consultation may also be recommended when appropriate.
We have a strict 24 hour cancellation/no-show policy and we reserve appointment time specifically for each guest, so adequate notice is required when cancelling or rescheduling an appointment.
PLEASE READ OUR CANCELLATION/NO-SHOW POLICY HERE.
We encourage all guests to review our current booking and cancellation policies before scheduling.
Where can I get a facial in Greenville, SC?
Please contact us as soon as possible if you believe you’ll be late. Depending on the service and the provider’s schedule, your treatment may need to be shortened or rescheduled so the next guest’s appointment is not affected.
FACIALS & SKINCARE
AO–The Space offers customized and advanced facial treatments in Greenville, South Carolina, for a wide variety of skin types, concerns and goals. Rather than treating every client’s skin the same way, our skincare professionals evaluate your individual needs and can recommend treatments for concerns including acne, dehydration, uneven tone and texture, visible signs of aging and overall skin health.
Yes. We offer professional skincare treatments and home-care recommendations for acne-prone and congested skin. Because acne can have multiple contributing factors and every person’s skin is different, treatment recommendations are individualized rather than based on a single standard acne facial.
That’s completely fine. Your skincare professional can evaluate your skin, discuss your concerns and help determine the most appropriate treatment. If you’re unsure when booking, contact our guest services team and we’ll help point you in the right direction.